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Re: DCCP847DYE - Dual Display not working.

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Hello Doodlydo,

 

Here are some things to check on...

 

Check your graphics driver version and make sure you are using the 64-bit version from this page:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22724

 

Try different HDMI cables, if you can; be sure they are HDMI 1.4 cables.

 

If you are uisng any display adapter/dongle, try without.

 

Check the steps listed in the Multiple Display FAQ at http://www.intel.com/support/graphics/sb/CS-031040.htm.

 

Check the troubleshooting steps listed on the HDMI FAQ at http://www.intel.com/support/graphics/sb/CS-034397.htm.

 

If you still have the issue, then, with monitor and TV connected, please get the graphics driver report - instructions at http://www.intel.com/support/graphics/sb/cs-009476.htm

 

Regards,

Lois H.

Intel


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